PSYCHOANALYSIS WITHOUT BORDERS: Perspectives on everyday life

REFLECTIONS ABOUT "WE"

• TIME IN A WOMAN'S LIFE
• WHAT WAS THE LOVE YOU LEARNED?
• REFLECTIONS ON LONELINESS AND LIVING TODAY
• NARCISISM AND SOCIAL NETWORKS: A POSSIBLE COMBINATION
• THE ME AND THE OTHER TODAY: FANDOM AND THE CANCELLATION CULTURE
• WHY AM I SO ANXIOUS IN A MOMENT OF HAPPINESS?

MOTHER-BABY RELATIONSHIP AND CHILD DEVELOPMENT

• THE CASTLE OF THE IMAGNIARY BABY
• THE IMPORTANCE OF EARLY RELATIONSHIPS FOR THE BABY'S EMOTIONAL DEVELOPMENT
• CHILD EDUCATION - THE IMPORTANT ROLE OF PARENTS
• CHILDREN NEED HAPPY MOTHERS

ADOLESCENCE

• ADOLESCENT CONFLICTS: CHILDREN, PARENTS AND THE COMPLEX NODES OF THIS RELATIONSHIP
• DELINQUIRY IN ADOLESCENCE
• TRANSEXUALITY AND FAMILY SETTINGS IN THE CURRENT TIME: BRIEF CONTEXTUALIZATION

FINAL CONSIDERATIONS

ABOUT THE ORGANIZERS

BIBLIOGRAPHIC REFERENCES

HOW TO CONTACT SUPPORT

Any and all occurrences must be informed by sending an e-mail to: contato@btarsis.com.br

IMPORTANT: Information reported in another e-mail, telephone, fax or other means of contact will not be considered and does not constitute a valid form of communication of occurrences.

Remember, therefore, that in order to trigger and use the procedures for exchanges, returns, desistance and order monitoring, the customer must send an e-mail to the address: contato@btarsis.com.br

BASIC RULES FOR EXCHANGES AND RETURNS

   1. Product return: up to 07  calendar days from receipt of the product, the return must be made directly with BTarsis Consulting.   _cc781905-5cde-3194-bb3b-13 6bad5cf58d_ _cc781905-5cde-3194-bb3b- 136bad5cf58d_

Conditions for Exchanges and Returns of Products

 - The exchange process will only start after we receive the product at our company. After receiving the product, we will have 30 (thirty) consecutive days to solve the problem and return the product in perfect condition.

- If the defect is not remedied within a maximum period of 30 (thirty) days, the consumer may demand, alternatively and at his choice:

I - replacement of the product by another of the same type, in perfect conditions of use;

II - immediate refund of the amount paid.

 

1- Follow the instructions for authorized shipment of the product for Exchange due to Defect.

Send the products following the guidelines below:

Communicate the shipment via email contato@btarsis.com.br so that we can authorize it and forward the procedure and address for receiving the product from our company.

With the specified defect (write on a sheet of paper and send it along with the product).

2 - Exchange for delivery of the product outside the specifications.

As a preventive measure, upon delivery, always check the packaging that contains the product. If you notice any problem or discrepancy, register it through a photo, refuse to receive it, dismissing the employee of the delivery company.

Then, send an e-mail to contato@btarsis.com.br, informing about the fact that occurred with the photo and the order number, that we will take all measures for a new shipment to be made.

But if only after accepting delivery, you notice any difference between the product purchased and the one received, you will have up to 7 (seven) calendar days from receipt to report the problem. After your contact, we will take all measures to exchange the product.

GENERAL WARRANTY EXCLUSION CONDITIONS

The products will have their warranties automatically invalidated in the following cases:

a) Misuse of the product;

b) Poor conservation of the product;

c) Negligence in its use;

d) Damage or defect caused by the customer's act or related hypotheses.

Dear customer, we recommend the careful reading of our policies and we inform you that the electronic acceptance of this document confirms as an incontrovertible fact the reading, understanding, and agreement of the customer with all the terms of the commercial policy set forth herein, and the consumer cannot at any time claim his ignorance or question its legitimacy.

BTarsis Consultoria, striving for the Commitment to Excellence in Service, developed its Business Policies aiming to reach the maximum satisfaction of its customers regarding guidance on procedures during the purchase and when they need to activate the processes of exchanges, returns, guarantees , dropout and order tracking.

DELIVERY POLICY

The delivery time for products established by A BTarsis Consultoria varies according to the carrier, depending on  different possibilities of delivery method and destination. 

The delivery period starts after confirmation of payment, varying according to the payment method requested at the time of purchase:

1. Boleto Bancário - Through the boleto, paid at any bank agency or internet, the delivery period starts counting only after confirmation of payment by the financial institution, which may take up to 3 working days.
2. Bank Transfer - The delivery period starts counting only after confirmation of payment by the financial institution, maximum period of 48 hours for approval.
3. Credit Card or Digital Payment - product delivery period starts to be valid from the confirmation of payment by the administrator of the chosen payment option. (Maximum period of 48 hours)

Delivery methods can be:

1. Simple Mail (PAC)
2. Express Mail (E-SEDEX or SEDEX)


The consumer protection code, Law 8078 of September 11, 1990, was created to establish rules for the relationship between companies and consumers in Brazil. This legislation is considered by comparative international law as one of the most complete and prepared to guarantee harmony and mutual respect in commercial treatment between those who offer products and services (companies and self-employed professionals) and final consumers (customers, whether companies or natural persons).

The Warranty Policies prepared byBTarsis Consultoria were planned vehemently following the established by this set of rules, and the Support Department professionals were prepared to direct and resolve possible occurrences based on the CDC and Brazilian commercial legislation.

IMPOSSIBILITY OF DELIVERY DUE TO NON LOCATION OR INACCESSIBILITY

The impossibility of delivering the product may occur due to:

a) Inadequate specification of the delivery address by the buyer;
b) Non-accessibility to the designated location.
 

The cases of impossibility of delivery reported above will be considered as the responsibility of the customer, thus excluding the responsibility of the selling company for what happened. BTarsis Consultoria, through acceptance of this warranty policy by the customer, is exempt  from any responsibility for non-compliance with delivery in the cases mentioned above, and the customer cannot at any time claim reimbursement or compensation.
 

After becoming aware of the fact, o atendimento  will request a new address for delivery and the customer will have to bear the new cost of shipping the product

IMPOSSIBILITY OF DELIVERY DUE TO THE CUSTOMER'S RESPONSIBILITY

The buyer is obliged to provide the means to carry out the delivery at the address provided by him.

The hypothesis of absence of a person to properly receive the product, after attempted comprovada delivery, is considered for all purposes default by default, and the goods will be returned to the company headquarters. The process can be restarted, but only after payment by the customer of the value related to the reshipment of the product.

Expenses related to the transport of goods will always be borne by the customer, with no reimbursement for the amounts spent.

Amounts spent on transportation will not be refunded in cases of:

a) Right of withdrawal;
b) Resend due to error, default or omission by the customer;
c) Products shipped without customer service authorization.

 

HOW TO CONTACT SUPPORT

Any and all occurrences must be informed by sending an e-mail to: contato@btarsis.com.br

IMPORTANT: Information reported in another e-mail, telephone, fax or other means of contact will be disregarded and does not constitute a valid form of communication of occurrences.

Remember, therefore, that in order to trigger and use the procedures for exchanges, returns, withdrawal and monitoring of orders, the customer must send an e-mail to the following address: contato@btarsis.com.br

BTarsis Consultoria may automatically cancel the purchase in the following situations:
a) Impossibility of executing the debit corresponding to the purchase on the credit card;
b) Failure to pay the bank slip within the stipulated period;
c) Non-consistency of the data filled in the customer's registration and/or purchase order;
d) Divergence of registration data informed by the client;
e) Electronic fraud.
f) Proven bad faith of the buyer based on an error presented on the website and verified by the regular market policies.

BTarsis Consultoria is exempt from any reimbursement based on the cancellation of the purchase order, and the customer cannot claim compensation at any time.

We will refund the value of the product depending on the payment method you chose during the purchase. That is, if you paid with:

credit card: the card administrator receives the notification and, then, you will be refunded the entire value of the returned product at once, even if you chose to pay in installments. You can check the refund of the amount on the card statement, which will be credited.

The reversal period depends on the card issuer, but keep an eye out because the amount usually appears on up to two invoices, generated after your product return request.

Bank slip or direct debit: we will make a deposit within 10 (ten) business days in the current account of the person who made the purchase, which cannot be a joint account.

The CPF of the holder of the current account must be the same as the one on the order, which is also the same as the one on the record of the person who bought it.

pix: We are going to make a transfer via Pix, which will happen within 2 hours on the account with the registered pix key.

It is important that you know that we will not refund the amount if:

1-     There is no exchange request registered via email contato@btarsis.com.br;
2-    The request is outside the stipulated period;
3-     The product has items/accessories that you did not return with it.

For adults, we suggest reading the other company policies.

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